> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ruleinside.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Organization settings

> Your organization's name and logo, how renaming changes your web address, and leaving an organization.

Open **Settings** from the left sidebar, under the **Settings** heading. The tabs along the top read **Settings**,
**Profile**, **Plugin**, **Calling consent** and **Developer**. This page covers the first tab, **Settings**, which
holds your organization's logo and name and the option to leave. Your personal details are on the **Profile** tab:
see [Your account](/your-account).

<Frame caption="The Settings tab: organization logo, organization name and the Danger Zone.">
  <img src="https://mintcdn.com/ruleinside/KY_HxF97SL5TB96U/images/portal/20-settings.webp?fit=max&auto=format&n=KY_HxF97SL5TB96U&q=85&s=59b6bab6f46d54d845448ac67cfb134f" alt="The Settings tab, showing the Organization Logo, Organization Name and Danger Zone cards." width="1440" height="940" data-path="images/portal/20-settings.webp" />
</Frame>

## Who can change these settings

* Everyone in the organization can open this tab.
* **Only the primary owner can save a new name or logo.** Anyone else can type in the form, but saving shows
  "Could not update Organization. Please try again." See [Who can do what](/roles).
* Leaving is open to everyone **except** the primary owner.

## Organization Logo

The **Organization Logo** card sets the picture that identifies your organization. It appears, for example, on
the page where an invited colleague accepts their invitation.

* Click the uploader and choose an image file. The uploader's text reads **Upload a Profile Picture**: it is the
  same control as on your personal profile, but here it sets the organization's logo.
* Choosing a new image replaces the old one. Clearing it removes the logo.
* You see "Updating Organization..." and then "Organization successfully updated".

## Organization Name

The **Organization Name** card holds one field, **Organization Name**, and the **Update Organization** button.

| Rule | What you see if it is broken |
| - | - |
| 2 to 50 characters. Required. | A message about the length. |
| None of these characters: `! @ # $ % ^ & * ( ) + = [ ] { } ; ' : " \ \| , . < > / ?` | "This name cannot contain special characters. Please choose a different one." |
| Not `settings` or `billing`, in any mix of upper and lower case. | "This name is reserved. Please choose a different one." |

Accented letters such as é or ü are fine.

### Names in other scripts

If the name contains Cyrillic, Hebrew, Arabic, Thai, Korean, Japanese or Chinese characters, a second field
appears: **Organization URL**. It sets the short name used in your web address, and it is required in that case.

* Only lowercase English letters (a to z), numbers (0 to 9) and single hyphens, 2 to 50 characters. Example:
  `my-organization-name`.
* It cannot be `settings` or `billing`.
* It must not already be taken. Otherwise you see "This URL is already taken. Please choose a different one."

### Renaming changes your web address

<Warning>
  Your organization's web address is built from its name, for example `/home/my-store/...`. **When you rename the
  organization, the web address changes too.** After you save, the portal moves you to the new address. Bookmarks
  and links to the old address stop working, so update them and tell your team.
</Warning>

If the new address is already used by another organization, a number is added to the end of it.

## Danger Zone

The **Danger Zone** card holds actions that cannot be undone. What you see depends on your role.

### Leaving the organization

Owners and members who are not the primary owner see **Leave Organization**.

<Steps>
  <Step title="Click Leave Organization">
    The dialog **Leaving Organization** opens.
  </Step>

  <Step title="Type LEAVE">
    In the field **Please type LEAVE to confirm leaving the organization.**, type `LEAVE` in capital letters.
  </Step>

  <Step title="Confirm">
    Click **Leave Organization**, or **Cancel** to stay.
  </Step>
</Steps>

You lose access at once. The portal takes you to another organization you belong to or, if you have none, to the
page for creating a new organization. **This cannot be undone**: to come back, an owner must invite you again.

### If you are the primary owner

The primary owner has no **Leave Organization** option. To leave, first hand the organization to someone else with
**Transfer Ownership** on the [Members](/members#transferring-ownership) page. You then keep the owner role and can
leave like anyone else.

## Common questions

<AccordionGroup>
  <Accordion title="I can't change our company name.">
    Only the primary owner can. Check the [Members](/members) page for the person with the **Primary Owner** badge
    and ask them, or ask them to transfer ownership to you.
  </Accordion>

  <Accordion title="After renaming, my bookmark no longer works.">
    That is expected: the web address follows the name. Open the portal from the start page and bookmark the new
    address.
  </Accordion>

  <Accordion title="How do I leave?">
    **Settings**, **Danger Zone**, **Leave Organization**, then type `LEAVE`. If you are the primary owner, transfer
    ownership first.
  </Accordion>

  <Accordion title="How do I close our RuleInside account?">
    Cancel your plan on [Billing](/billing#cancelling-your-plan). Leaving the organization or deleting your own
    login does not stop billing. Contact us if you need anything else closed.
  </Accordion>

  <Accordion title="Can I change the logo without changing the name?">
    Yes. The logo and the name are saved separately. Only the name changes your web address.
  </Accordion>
</AccordionGroup>


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