> ## Documentation Index > Fetch the complete documentation index at: https://docs.ruleinside.com/llms.txt > Use this file to discover all available pages before exploring further. # Your account > Your personal profile, signing in safely, and how to sign up, reset a password, accept an invitation and create an organization. Your account is **you**: your name, picture, email, password and sign-in security. It is separate from your organization, and it applies in every organization you belong to. Only you can change it, and nobody can change it for you from their own portal. ## Your Profile Open **Settings** from the left sidebar, then the **Profile** tab. The cards appear in the order below.

### Your Profile Picture Click **Upload a Profile Picture** and choose an image file. A new image replaces the old one; clearing it removes your picture. You see "Updating profile..." and then "Profile successfully updated". ### Your Name Type your name in the field and click **Update Profile**. It must be 2 to 100 characters. This is the name your colleagues see in the **Name** column on the [Members](/members) page. Without a name, they see the part of your email before the `@`. The portal is in English only, so there is no language setting. ### Update your Email Fill in **Your New Email** and **Repeat Email**. Both must be valid, must match, and must differ from your current email. A green box confirms: "We sent you an email to confirm your new email address." Open your inbox at the new address and click the link. Your email does not change until you click the confirmation link. Until then, keep signing in with your current address. If you use two-factor sign-in but did not use it when you signed in this time, you may see "Please sign-in with your current multi-factor authentication to perform this action". Sign out, sign back in with your code, and try again. ### Update your Password Fill in **New Password** and **Repeat New Password**, then click **Update Password**. A green box says "Your password has been successfully updated!" * The password must be 8 to 99 characters, and the two fields must match. * There is no "current password" field: being signed in is the proof that it is you. * It cannot be the same as your current password. * "This password is too weak. Use at least 8 characters and mix letters, numbers and symbols." means you should choose a stronger one. * If a yellow **Reauthentication Required** box appears, sign out, sign in again, and then change the password. ### Multi-Factor Authentication (two-factor sign-in) Two-factor sign-in adds a second check after your password: a 6-digit code from an authenticator app on your phone or from a password manager. The code changes every few seconds, so someone who steals your password still cannot get in. In the **Multi-Factor Authentication** card, click **Setup a new Factor**. In **A memorable name to identify this factor**, type a name you will recognise later, for example "iPhone". Click **Set factor name**. Scan the QR code with your authenticator app or password manager. Type the 6-digit code the app shows and click **Enable Factor**. You see "Factor successfully enrolled". From then on, every sign-in asks for a code. Only authenticator-app codes are offered; there is no text-message option. Once you have a factor, the card lists it with its **Factor Name**, **Type** and **Status**. To remove one, click its **X** button (**Unenroll this factor**) and confirm with **Yes, unenroll factor**. You can no longer use that factor to sign in. If you have no factor, your dashboard shows a reminder, "Add a second step to your sign-in", with a link **Set up two-step sign-in**. It is a reminder, not a requirement. You can dismiss it; it may show again on another device. Use a password manager that keeps your codes in sync across devices. If you lose your phone, you still have the codes elsewhere. ### Passkeys If your Profile shows a **Passkeys** card, you can sign in without a password using your device's fingerprint, face unlock or a security key. * Click **Add a passkey** and follow your browser's prompt. You see "Passkey successfully registered". * Each passkey shows its name and "Added on" with the date. * To delete one, click its **X** button (**Delete this passkey**) and confirm with **Yes, delete passkey**. You can no longer sign in with it. * Once you have a passkey, the sign-in page offers **Sign in with Passkey**. A passkey signs you in to an account that already exists; it cannot create a new account. ### Linked Accounts **Linked Accounts** shows the ways you can sign in. * **Sign-in methods linked to your account** lists each method, for example "Email", with its address. When you have more than one, **Unlink Account** removes one. Unlinking cannot be undone. * **Available Methods** lists what you can add: * **Email & Password** adds a password to your account. It is how someone who joined through an invitation link sets a password. It is shown when you have an email login but did not sign in with a password this time. * **Set Email Address** adds an email, and appears only when your account has none. * Sign-in with Google or other social accounts is not available. ### Danger Zone: Delete your Account **Delete your Account** permanently deletes your login and removes you from every organization you belong to. **Deleting your account is refused while you are the primary owner of an organization.** Transfer ownership first, on the [Members](/members#transferring-ownership) page. **Deleting your account does not cancel a subscription.** If you want to stop paying, cancel your plan on [Billing](/billing#cancelling-your-plan) first. A dialog with the same title opens. We email you a 6-digit code. Type it in to continue. Click **Delete your Account**. You see "Deleting account. Please wait...". You are signed out and receive a goodbye email. **This cannot be undone.** ## Signing up You sign up with an email and a password. Sign-in with Google or other social accounts is not available. 1. Open the sign-up page, **Create an account**. 2. Fill in **Email**, **Password** (8 to 99 characters; the eye icon shows what you typed) and **Repeat password**. 3. Tick "I accept the Terms of Service and Privacy Policy". This is required. 4. Click **Sign up with Email**. 5. You see **We sent you a confirmation email.** Open it and click the link to verify your address. If you were invited, use the link in your invitation email instead: see [Accepting an invitation](#accepting-an-invitation). ## Verifying your email Clicking the link in the confirmation email signs you in. You land in your organization or, if you do not have one yet, on the page to [create an organization](#creating-an-organization). If the link does not work, you see **Authentication Error** with one of these messages: | Message | What to do | | - | - | | "The email link has expired. Please try again." | Use the **Resend link** form on the same page. You see **Check your email!** when a new link is on its way. | | "It looks like you're trying to sign in using a different browser than the one you used to request the sign in link. Please try again using the same browser." | Open the link in the browser you used to sign up. | | "Sorry, we could not authenticate you. Please try again." | Click **Sign In** and try again. | ## Signing in 1. On **Sign in to your account**, enter your email and password. 2. Click **Sign in with Email**. 3. If you use two-factor sign-in, the page **Verify your account** asks for the 6-digit code from your app. With more than one factor, first choose which one to use. Click **Submit Verification Code**. After signing in you go to the page you were trying to open, or to your dashboard. Messages you may see: * "The credentials entered are invalid": the email or password is wrong. * "Please confirm your email address before signing in": click the link in your confirmation email first. * **Invalid Verification Code**: the two-factor code was wrong or expired. Enter the current code. ## Resetting a forgotten password On the sign-in page, click **Forgot Password?**. On **Reset Password**, type your **Email Address** and click **Reset Password**. You see "Check your Inbox! We emailed you a link for resetting your Password." Click the link in that email. Type the new password twice (8 to 99 characters) and click **Reset Password**. You see "Your password has been successfully updated!" and go to your dashboard. If it fails you see **Something went wrong**, often with the reason, for example that the password is too weak or the same as the current one. Click **Retry**. ## Accepting an invitation When an owner or member invites you, you receive an email with a link. 1. Click the link. You are signed in automatically. If you do not have an account yet, one is created for your invited address. 2. The page **Join** followed by the organization's name appears, with its logo if it has one. 3. Click **Continue as** followed by your email. You see "Joining organization...". 4. If your account is new, the page **Link account to sign in** asks you to add a sign-in method. Choose **Email & Password** to set a password, then click **Continue**. If you skip step 4, the portal asks **No authentication method added**. You can continue, but your account then has no password. Next time, use **Forgot Password?** on the sign-in page, or add one later under **Profile**, **Linked Accounts**. Things that can go wrong: * **Invite not found or expired**: the invitation is more than 7 days old, was removed or was already used, or you are signed in with a different email from the one that was invited. Ask the person who invited you to renew it, or to invite the email you sign in with. * **A "page not found" message straight after clicking the link**: usually the invitation has expired or been removed. Ask for it to be renewed or sent again. * **You are signed in as someone else**: under the button, use **Sign in with a different account**, then sign in with the invited address. * **You are already a member**: you go straight to your dashboard. ## Creating an organization If you belong to no organization, the portal takes you to **Create your organization** after you sign in. 1. Type an **Organization Name**. The rules are the same as for renaming: 2 to 50 characters, no special characters, not `settings` or `billing`. For names in other scripts, an **Organization URL** field also appears. See [Organization settings](/organization-settings#organization-name). 2. Click **Get Started**. You become the organization's **primary owner**, and the portal opens its dashboard. Your assistant is set up by our team after you choose a plan on [Billing](/billing). If you already belong to an organization, you see **You already belong to an organization** with a button to go to it. To create another one, open the workspace switcher, choose **Create an Organization**, type the name and click **Create Organization**. ## Common questions **Settings**, **Profile**, **Multi-Factor Authentication**, **Setup a new Factor**. Scan the QR code and enter the code from your app. The portal has no self-service way to remove a factor you cannot reach, and sign-in will keep asking for the code. If your codes are in a password manager that syncs, use it on another device. Otherwise, contact us. Click the confirmation link we sent to the new address. Your email changes only after that. You are the primary owner of an organization. Transfer ownership on the [Members](/members) page first. No. Cancel the plan on [Billing](/billing#cancelling-your-plan). Deleting your account never cancels billing. You are already signed in, which proves it is you. If the portal needs a fresh sign-in, it tells you with **Reauthentication Required**. Add one under **Profile**, **Linked Accounts**, **Email & Password**, or use **Forgot Password?** on the sign-in page. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.