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Getting started is done-for-you. Here’s how your first assistant (we call it an agent) goes live.
1

We set it up

Our team connects your store, creates your private assistant, gives it a voice, and wires up everything it needs to look up orders, search products, and remember customers. This is the technical part — you don’t have to do any of it.
2

You review it

You log into your portal and meet your agent: its name, voice, greeting, and instructions. Try it out and tell us anything you’d like changed — or change it yourself (see Managing your agents).
3

It goes live

Once you’re happy, the assistant appears on your store for real shoppers. From then on you can watch every conversation under Conversations.

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What you can change yourself

You’re always in control of how your assistant sounds and what it says:
  • Its name and voice
  • The first message shoppers hear
  • The instructions (its personality and how it should help)
  • The knowledge it can draw on (FAQs, policies, documents)
  • The language(s) it speaks
See Managing your agents for the full guide.
The parts that keep your assistant working — order look-up, product search, memory, and security — are managed by RuleInside and can’t be broken by accident. You focus on the words and the voice; we keep the engine running.