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RuleInside gives your online store an AI assistant that talks to your shoppers on your website, on your phone line and on WhatsApp, and can call your customers, within the rules that protect them. Our team sets your assistant up and manages the parts that keep it working. You run it from your portal: change what it says, read every conversation, reach your customers and decide refund requests, without touching code.

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What do you want to do?

Find your task on the left, then open the page on the right.

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Getting started

How it works

What happens on a call, what is managed for you and what you control.

Your first agent

A first-day checklist: from logging in to inviting your team.

Dashboard

Your calls, talk time, success rate and the notices that need you.

Glossary

The words you meet in the portal, in plain terms.

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Where to get help

Look for your question in the FAQ first. Every page also ends with its own common questions. If you are still stuck, email us at info@ruleinside.com.
When you write to us about a call, include the agent’s name, its Agent ID (click it in the agent editor’s header to copy it), the date and time of the call, and what you expected to happen. That helps us find it quickly.